Vitality House is searching for individuals who are looking to work for an innovative organisation with a team culture that supports personal growth and development, connection, purpose and joy. We have brand new state of the art facilities in an exclusive club environment and need the right people to help us achieve our mission. Growth and development opportunities are available within roles as we grow.
Wellbeing Administrator
We are seeking a like-minded individual who wishes to grow not only within our team, but with our brand and business. Vitality House is an innovative and modern establishment that is paving the way for work and life synchronicity in Perth.
You will be motivated, passionate and provide exceptional customer service to our members and guests. The role is best suited to someone with a passion for people, health and wellbeing, and service, and looking to grow and develop within our business to create your own role and special skill set.
Duties & Responsibilities
Front of House/Reception Duties
Greeting and welcoming members and directing them to relevant areas
Educating members/customers of apothecary and products
Tea/beverage service for members in the wellness lounge
Merchandising - ensuring shop display is full and presentable at all times
Email inbox management
Room changeover including clean towels, disinfectant wipe downs, refreshments
First point of call for arrival at front/back entrances downstairs
Membership Services on booking system
Bookings and reservations for wellness areas
Customer management/communications
Classes/services management including schedules of wellness studios
Tracking booking attendance and cancellations
Directing members to the best point of contact for their specific enquiry
Retail Duties on Shopify
Point of sale
Fulfilling online orders - packing/sending
Stock management/stock take
Updating website/managing products
Customer communication via email
Uploading content for members and blogs via social media and website (Blue Rosa)
Apothecary/Dispensary
Stocktake/reordering herbs, oils and materials
Stock management - unpacking, display
Assistance with product mixing and labelling
Educating and informing customers
Liaising with naturopath/skin therapists and assisting where needed
General clean and tidiness of dispensary and display including mixing utensils, benches and sink
Studios
Assisting the manager in liaising with yoga/pilates contractors in relation to updates/classes/timetable
Assistance with checking members into classes when required
Room set-up and pack-away including cleaning of equipment
Assistance with Technogym content if required
Refreshing towels in studio spaces
Required Skills, Education, Qualifications and Work Experience
Exceptional communication and customer service skills
Previous experience in a customer service role
Attention to detail
Ability to multitask and take initiative
A passion for wellness, natural medicine and therapies
An eye for creativity and familiarity with social media and related trends
Bonus Skills
Ecommerce/Shopify experience
Social media management or marketing experience
Currently studying Marketing, Management, Naturopathy or a related field
Qualified yoga, pilates or fitness instructor
Familiarity with Asana
Previous experience in a reception role or similar
This is a part-time position, with the opportunity for growth in the future. To begin with we are looking for someone who can work 15 – 25 hours a week. Vitality House is open Monday to Friday, with the occasional weekend or after hours shift for booked events.
Please email amy@vitalityhouse.com.au with a cover letter and resume to be considered for this role.
Cafe All-Rounder
We are looking for motivated, passionate and positive individuals to join our cafe team at Vitality House. This role is best suited to those with a passion for hospitality or currently studying and in need of casual employment within a fun and inspiring environment. Our cafe is located within the coworking lounge of Vitality House and services members and guests of the House only, your role will require you to be socially dynamic and build relationships with our community.
Duties & Responsibilities
Provide exceptional customer service to our members
Assist the chef and kitchen manager
Prepare coffee and drink orders
Operate point of sale and handle payments
Ability to work efficiently
Maintain a clean and tidy environment
Deliver food and drink orders to tables
Maintain a clean and fast turnover of tables for members working in the lounge
Required Skills, Education, Qualifications and Work Experience
Exceptional communication and customer service skills
Previous experience in a hospitality environment
Familiarity around a coffee machine (even if just at home)
Ability to multitask and take initiative
A passion for people and community
A positive outlook and eager learner
Bonus Skills
Barista course completion
Qualified instructor in yoga, breathwork, meditation or mat pilates
We are looking for someone who can work 15 – 25 hours a week. Vitality House is open Monday to Friday, with the occasional weekend or after hours shift for booked events.
Please email amy@vitalityhouse.com.au with a cover letter and resume to be considered for this role.
We create the life we want
Our foundation is connection with self, community and nature. We value the power of feeling socially connected and supported, in an increasingly isolating world. When we care for others, we feel a sense of belonging, purpose and joy. Exploring a deep sense of connection with self; allows for greater awareness and appreciation of the natural world.
Our True North is wellness, we prioritise our health, that feeling of vitality. Integrating movement and mindfulness; because without self-love and reliance, we are no good to ourselves or others.
The sun rises in the east with purpose and sets in the west with joy of life. We move with intention, passion, vigour and drive. We are living in the moment and soaking up the simple joys of life. We are grateful for each day and each moment.
