A member’s guests may not enter the House without that member being present. Members may not be separated from their guests within the House or allow their guests to remain in the House when they leave. Members are responsible for ensuring their guests follow all House rules and policies.

Please notify the concierge (in person or via email) when you are expecting a guest so that they can greet them at the door. If a guest would like to tour the wellbeing facilities, please ask the concierge to guide this as guests are not permitted downstairs without a wellbeing day pass.

All members are kindly asked to register expectant guests in advance through the concierge via email at concierge@vitalityhouse.com.au

To support a mindful and creative atmosphere within the House, members may not take or make phone calls, and phones should be set to silent mode. Texting is permitted and calls may be made in designated areas within the House, including phone booths, quiet rooms, and booked meeting spaces.

Movies, videos, songs, internet calls, presentations, and all other audio must only be played through headphones and should not be audible to any other member or guest present. Internet calls must only take place in designated areas.

No cameras, video, or other recording devices, whether live-streaming or otherwise and whether on a mobile phone or other medium, may be used while in the House.

Members are responsible for ensuring their guests also abide by this rule.

Members are asked to keep noise levels to a minimum when within the Wellbeing lounge, areas, and treatment rooms. Members must not wear bathers outside of the private wellness rooms, and can use a robe provided by Vitality House to transition between services.

Vitality House thoroughly cleans all studio equipment daily, but members are asked to please wipe down any equipment used with the antibacterial wipes provided.

Please no glass in any of the studio spaces – water bottles can be refilled upstairs or purchased from the Wellness Reception.

For more extensive studio rules please read here.

If you need any assistance making, rescheduling or cancelling bookings within the House please contact our Member Concierge to assist you – concierge@vitalityhouse.com.au.

Roaming Members can book additional coworking days and wellness appointments through the Concierge.

Members and guests are not to bring food and drinks purchased from another establishment into the House. The café is open between 7am and 3pm offering snacks, food menu, drinks and coffee.

No smoking is permitted on the Premises, this includes the front and rear carparks.